Google’s IT Support Professional Certificate

 

SUNY Schenectady is proud to offer the Google IT Support Professional Certificate. This online course provides training and experience to find a job in a high paying field. The program is offered via Coursera, an online platform, but taking the course at SUNY Schenectady means you’ll have an experienced instructor to guide and support your learning.

The certificate consists of 5 online modules, developed by Google, and includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans.

Through Coursera, the certificate uses a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security. You’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. In a virtual SUNY Schenectady classroom, an instructor will provide additional examples, an opportunity to ask questions, and the chance to engage with local employers.

Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, Hulu, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. You can also earn a CompTIA and Google dual credential when you complete the Google certificate and pass the CompTIA A+ certification exams.